jeli90's Privacy Policy

Purpose of This Policy

jeli90 is a trusted online casino and betting platform serving users in Bangladesh. This privacy policy ("Policy") explains how jeli90 collects, uses, stores, and discloses your personal information. By using our platform, you agree to the terms of this policy.

We treat your privacy with the highest importance and apply industry-standard security measures to protect your information. All your data is kept secure through SSL encryption and advanced firewall systems.

Who This Applies To

This policy applies to all of the following:

• All registered members and account holders on jeli90
• All individuals visiting the jeli90 website
• Anyone using any game or service on jeli90
• Individuals contacting jeli90 customer support

This platform is operated for users aged 21 and above only.

3.1 Service Delivery and Operations

Collected information is primarily used for the following purposes:

• Creating and managing accounts
• Processing transactions — deposits and withdrawals
• Providing bonuses and rewards
• Delivering customer support and resolving issues
• Verifying and securing accounts

3.2 Security and Fraud Prevention

jeli90 is committed to maintaining a safe and fair platform. Your information is used toward this goal to:

• Detect suspicious activity and fraud
• Prevent registration of multiple accounts
• Apply anti-money laundering measures
• Verify age and prevent access by minors
• Monitor responsible gaming

3.3 Service Improvement and Personalization

We use information to make your experience better:

• Analyzing and improving platform performance
• Providing game recommendations based on your preferences
• Diagnosing and resolving technical issues
• Developing new features and services

3.4 Communication and Notifications

Subject to your consent, we communicate with you regarding:

• Important notifications related to your account
• New promotional offers and bonus information
• Alerts about platform updates and changes
• Customer support responses

Use of Cookies

Cookies are used on the jeli90 website to improve your experience. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Required for the core functionality of the site — such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect anonymous statistics to help us understand how the site is used.
• Security Cookies: Used to detect and prevent fraud.

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

We Do Not Sell Your Information

jeli90 never sells, rents, or commercially exchanges your personal information with third parties. However, information may be shared on a limited basis in specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Partners: Game providers (such as PG Soft, JILI, Spribe, Pragmatic Play) may receive limited technical information for platform operations.
• Legal Obligations: Information may be provided to authorities when required by court order or applicable law in Bangladesh.
• Fraud Prevention: Necessary information may be shared in cooperation with cybersecurity agencies to prevent fraudulent activity.

How Long Information Is Kept

jeli90 retains your personal information only for as long as necessary. The following factors are considered when determining retention periods:

• Active Accounts: Information is retained for the duration that an account remains active.
• Closed Accounts: Financial transaction records may be retained for a defined period after account closure due to legal and regulatory requirements.
• Disputes and Investigations: Information related to any dispute or investigation is retained until it is resolved.
• Cookies and Session Data: Session cookies are deleted when the browser is closed; persistent cookies are retained for a maximum of 12 months.

Once information is no longer needed, we delete or anonymize it using secure methods.

User Rights

As a registered user on jeli90, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request that your information be deleted under certain circumstances.
• Right to Object to Processing: You can opt out of marketing communications or certain types of processing.
• Right to Data Portability: You can request a copy of your information in a technically readable format.

To exercise these rights, please contact us via 24/7 live chat or email: [email protected]

21+ Age Requirement

jeli90 provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, we will immediately close that account and securely delete all associated information.

Parents or guardians who suspect that a minor is using an account may contact us.

Update Notifications

jeli90 reserves the right to modify or update this privacy policy at any time. In the event of changes:

• The "Last Updated" date at the top of this page will be revised.
• Registered users will be notified by email of any significant changes.
• A clear notice will be displayed on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.